Click here to download our Complaints Handling Policy.

Click here to download our Port Authority form.

Click here to view our Financial Hardship Policy.

Click here to view our Premium Services Notice.

Click here to view the consumer version of our Standard Form of Agreement (SFOA).

Click here to view the small business version of our Standard Form of Agreement (SFOA).

Click here to view our Direct Debit Request Service Agreement.

Click here to download our Direct Debit Form

Click here to download our Privacy Policy.

Click here to download our Refunds, repair and exchange policy.

Click here to download our Authorised Representative Form.

Critical Information Summaries

C Blue Plan IDD rates

Click here to view our Fraud Policy.

Click here to view Scam Calls and SMS and Staying Safe Online information.