Support/FAQs / How to make a payment in the MyCmobile portal

It’s easy to make a payment in the My Cmobile portal.

You can make a payment using a Mastercard or Visa credit or debit card with these steps.

  1. Login into your MyCmobile portal using your Cmobile account number and password. If you forgot your account number, it can be found on your welcome email or on your bill. If you can’t find it, call us on 1300 545 000. If you forgot your password you can click on “Forgot Your Password?” to reset it.

2. Click on Payments

3. Click on Make Payment

4. Enter your Visa or Mastercard details. Click “make default” if you’d like them saved for future direct debit.

5. Enter the amount you wish to pay, noting the bill total will be shown in the field above. The minimum amount you can pay is $5.00.

6. Click submit to make your payment. You can also check the box “send to email” if you’d like a receipt emailed to you.


Posted in: Billing