Support/FAQs / How to update your address in the MyCmobile portal

You can update your address in the MyCmobile portal following these steps.

If you have moved home address, or wish to update your billing or delivery address, you can do this in the MyCmobile portal.

  1. Login to your MyCmobile account using your account number and password.
  2. On the right hand side of the screen, you will see “Account Details” which shows your current Billing Address, Street Address and Delivery Address.
  3. Hover the cursor over the Billing Address until you see a small arrow and then click your mouse until you see a window that says “Update”.
  4. Click on Update and a window will appear where you can enter your new address.
  5. Enter your new address and check the box if its the same as your Delivery Address and Street Address. Then click on Save.
  6. Your new address will now be updated.

If you have problems, you can call us on 1300 545 000 and we will be happy to assist.

Posted in: Customer care