Support/FAQs / How to update your email address in the MyCmobile portal

You can update your email address in the MyCmobile portal following these steps.

If you have changed your email address, you can update it in the MyCmobile portal.

  1. Login to your MyCmobile account using your account number and password.
  2. On the right hand side of the screen, you will see “Account Details” which shows your current email address.
  3. Hover the cursor over the Email Address until you see a small arrow and then click your mouse until you see a window that says “Update”.
  4. Click on Update and a window will appear where you can enter your new email address.
  5. Enter your new email address then click on Save.
  6. Your new email address will now be updated.

If you have problems, you can call us on 1300 545 000 and we will be happy to assist.

 

Posted in: Customer care