Telstra International Roaming Packs are available for Cmobile C Blue plan customers using the Telstra Wholesale mobile network. If you are travelling overseas, it’s vital to ensure you remain in contact and connected. Now you can roam by opting into a Travel Pack by SMS when you land overseas.
There are 3 Telstra International Roaming Travel Packs available.
Telstra International Roaming Travel Packs
| Pack Name | Data Allowance | Call & SMS Inclusions | Validity |
| 5GB Travel pack | 5GB | 30 Minutes / 30 SMS | 7 Days |
| 10GB Travel pack | 10GB | 60 Minutes / 60 SMS | 14 Days |
| 3GB Travel pack | 3GB | 300 minutes / 300 SMS | 3 Days |
All travel packs come with Wi-Fi Calling & SMS allowing you to stay connected even without a mobile signal – allowing you to call and text over Wi-Fi.
When arriving in an eligible destination (see list of 68 countries below) you will receive an SMS welcome message. To activate your roaming pack, simply SMS the Pack code via SMS to number 179. For example to activate the 5GB Travel pack SMS the code ‘ROAM5’ to ‘179’.
International Roaming Packs and Pack Codes
| Travel Pack Bolt-On | SMS Keyboard (Pack Code) |
| 5GB Travel Pack | ROAM5 |
| 10GB Travel Pack | ROAM10 |
| 3GB BizTravel Pack | ROAM3 |
68 Available Countries for Roaming
- Telstra International Roaming Travel Packs are available for use in 68 countries as per follows:
- Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, India (excludes Bihar, Orissa, UP East, West Bengal), Indonesia, Ireland, Israel, Italy, Japan, Kenya, South Korea, Latvia, UK Channel Island (Guernsey), Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Russia, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, UAE, UK, USA, Vanuatu, Vietnam, Isle of Man.
Travel Pack utilisation rules
Activation example: User activates a 5GB Telstra international roaming pack at 12 noon upon arrival.
- Travel Packs will expire at 23:59:59PM on the day of expiry. Travel pack will always use Sydney local time (AEST or AEDT), regardless of the country the end-user is roaming in.
- Roaming packs have various validity periods, but all start and end at midnight AEST. If a pack is activated after midnight, it remains valid until midnight AEST on the expiry date
- The roaming period from activation until midnight AEST on the activation date does not count towards the pack’s expiration.
- Roaming users can utilise the same roaming pack when travel between countries.
Consumption priority
How it works: If you have multiple travel packs active at the same time, the pack with the earliest expiry date will be used first.
Example: Let’s say you run out of data on day 2 of your billing cycle and add a new data pack. Here’s how your allowances will be used.
- Calls and SMS: You’ll continue using the allowances from your first pack until it expires. After that, any remaining allowances from your new pack will be used.
- Data: Your data usage will be deducted from the new data pack immediately.
- Exception: If you add the same travel pack, your allowances will reset.
Note: This immediate usage applies to calls and SMS usage as well if the first pack expires.
Frequently Asked Questions
Q. What happens if I travel to a country not covered by a Telstra international roaming pack?
A: You won’t be able to roam. We advise that you purchase a local SIM to be able to continue to make calls and roam.
Q. I received a welcome message in an eligible roaming destination. Will I also get a product opt-in reminder message if I don’t opt in immediately? Can I opt in as and when I need it in a roaming country?
A: Yes, you can opt into the travel packs anytime while you are in an eligible country. The welcome message is sent when you first connect to the network and after 7 days if you remain connected to the same roaming network.
Q. I did not get a roaming message. What do I do?
A: Note that users will only get welcome message when they first latch onto a network and every 7 days (Even if user is already on a pack) if they remain connected.
Q. Will I be able to make Calls and SMS to other destinations covered in the packs?
A:Yes you can make calls and SMS to both Australia and to countries covered in the pack.
Q. Will i be able to receive calls and SMS If I don’t have a roaming pack on?
A: You will be able to receive SMS but not calls, if you don’t have a roaming pack on. Note – you can make calls/SMS if you have access to WiFi.