Support/FAQs / How do I turn off Voicemail?

How do I turn off voicemail?
So you want to know how to turn off voicemail? Voicemail is a handy tool for callers to leave you a recorded message if you are not able to answer a call for any reason. If your phone is turned off or unreachable, your call rings out, or perhaps you decline the call, a caller can elect to record a message for you to hear. However, not everyone wants a voicemail service so this is how you turn off voicemail.

If you don’t want voicemail on your Cmobile service, just follow the steps below:

C Red plans
To turn off voicemail for C Red Vodafone mobile network plans, dial ‘1210’ from your handset to stop calls diverting to voicemail. This will then divert calls to a service called Call Catcher instead. Call Catcher is an alternative to voicemail which provides callers the option to send their number to you as an SMS. If you want to turn off Call Catcher also, simply dial ‘121600’.

C Blue plans
To turn off voicemail for C Blue Telstra mobile network plans, simply dial ##002# and hit call/send.

That’s it. As you can see it’s really easy to turn off voicemail. And if you decide you want to turn it back on, simply do the following:

C Red plans
To turn voicemail on for C Red Vodafone mobile network plans, dial ‘121’ from your handset. Then follow the prompts to choose your security code, record your name, choose your timezone and record your personal greeting or just keep the standard greeting.

C Blue plans
To turn on voicemail for C Blue Telstra mobile network plans, simply dial ‘101’, choose your 6 digit PIN and record a personal greeting or keep the standard one.

As always if you need help, you can contact us at support@cmobile.com.au call us on 1300 545 000 or message us via our messenger service.

Posted in: Voicemail