Network Coverage and Outages

Click Here to view the coverage maps for C Blue plans delivered on the Telstra Wholesale Mobile Network.

Click Here to view the coverage maps for C Red plans delivered on the Vodafone Mobile Network.

What mobile network do you use?

Cmobile provides our customers a choice of mobile networks based on your coverage needs.

Cmobile C Red plans use the Vodafone Australia 4G mobile network. If you are currently a Vodafone customer, your coverage will be the same. Click here to view the C Red plans coverage map.

C Mobile C Blue 4G and 5G plans use the Telstra Wholesale mobile network with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. Predicted  coverage details are available at the coverage map here.

If you’re experiencing a disruption to your NBN Internet service, first search the NBN Network Outages page to check if there is a problem in your area.

To search for the NBN network status and outages in your area, click here  to be redirected to the NBN Network Outages page and enter your address. This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

To view historical NBN major outages and significant local outages, click here

If you’re experiencing a disruption to your C Red mobile plan, delivered on the Vodafone mobile network, enter your location in the Vodafone Network Outages page to see if there is an outage in your location.

To search for the Vodafone mobile network status and outages in your area, click here to be redirected to the Vodafone Network Outages page and enter your address and Device type (optional). This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

To view past historical Vodafone Network outages, click here

If you’re experiencing a disruption to your C Blue mobile plan, delivered on the Telstra mobile network, enter your location in the Telstra Network Outages Page to see if there is an outage in your location.

To search for Telstra mobile network outages in your area, click here to be redirected to the Telstra Network Outages page and enter your address or suburb. This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

To view past historical Telstra Network outages, click here

NBN INTERNET

If you’re experiencing a disruption to your NBN Internet service, first search the NBN Network Outages page to check if there is a problem in your area. To search for the NBN network status and outages in your area, click here  to be redirected to the NBN Network Outages page and enter your address. This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

C BLUE PLANS – TELSTRA NETWORK

If you’re experiencing a disruption to your C Blue mobile plan, delivered on the Telstra mobile network, enter your location in the Telstra Network Outages Page to see if there is an outage in your location. To search for Telstra mobile network outages in your area, click here to be redirected to the Telstra Network Outages page and enter your address or suburb. This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

C RED PLANS – VODAFONE NETWORK

If you’re experiencing a disruption to your C Red mobile plan, delivered on the Vodafone mobile network, enter your location in the Vodafone Network Outages page to see if there is an outage in your location. To search for the Vodafone mobile network status and outages in your area, click here to be redirected to the Vodafone Network Outages page and enter your address and Device type (optional). This will return the status for your location. If there is no outage listed and you are still experiencing issues, please contact us to troubleshoot.

Telstra Wholesale has reported an unplanned outage impacting mobile call drop outs for both outbound and inbound voice calls. Some users may experience call drops when making and receiving calls. Telstra Wholesale is currently working on fixing this issue and will continue to closely monitor the network.

For live updates, you can visit the Telstra outage status page at https://www.telstra.com.au/outages

If you’d like to speak to Customer Support, please email [email protected], use our Website Chat or call 1300 545 000